Privacy Policy

Last Updated: September 30, 2023

  1. Introduction

    2. Welcome to ORB Depot (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookie Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website (“https://orbdepot.com/”) and services. It also outlines your rights and choices concerning your personal information and the use of cookies. By accessing or using our website and services, you consent to the practices described in this Privacy and Cookie Policy.

  2. Information We Collect

    3. We may collect various types of information from and about you, including:

    • Information You Provide to Us

      • When you use our website and services, you may voluntarily provide us with certain personal information, such as:

      • Contact information (e.g., name, email address, phone number)
      • Billing and shipping information
      • Payment information (e.g., credit card details)
      • Account registration information
      • Communications with us (e.g., customer support inquiries)
      • User-generated content (e.g., product reviews)
    • Information We Automatically Collect

      • We may collect certain information automatically when you use our website and services, including:

      • Device information (e.g., IP address, browser type, device type)
      • Usage information (e.g., pages visited, actions taken, time spent on the website)
  3. How We Use Your Information

    4. We may use your personal information for various purposes, including but not limited to:

    • Providing and personalizing our services
    • Processing and fulfilling your orders
    • Communicating with you (e.g., sending order confirmations, responding to inquiries)
    • Sending you marketing and promotional materials (you can opt out at any time)
    • Improving our website and services
    • Protecting our legal rights and interests
    • Complying with legal obligations
  4. Disclosure of Your Information

    5. We may share your personal information with third parties in the following circumstances:

    • With service providers who assist us in operating our website and services
    • With third parties for marketing and advertising purposes (you can opt out)
    • In response to legal requests and proceedings
    • To protect our legal rights and interests
  5. Your Rights and Choices
    • Access and Correction: You have the right to access and update the personal information we hold about you. You can do this by logging into your account or contacting us at [email protected].
    • Opt-Out of Marketing: You can opt out of receiving marketing and promotional emails from us by following the unsubscribe instructions provided in those emails.
    • Do Not Sell My Personal Information (CCPA): Under the California Consumer Privacy Act (CCPA), California residents have the right to request that we do not sell their personal information. We do not sell your personal information.
  6. Cookie Policy
    • What Are Cookies?

      • Cookies are small text files that are stored on your device when you visit our website. They are widely used to make websites work or improve their efficiency, as well as to provide information to website owners.

    • How We Use Cookies

      • We use cookies for the following purposes:

      • Essential Cookies: These cookies are necessary for the website to function properly, and they enable you to browse our website and use its features. Without these cookies, some services you’ve requested cannot be provided.
      • Analytical/Performance Cookies: These cookies allow us to collect information about how visitors use our website. We use this information to analyze website traffic, improve the functionality of our site, and enhance the user experience.
      • Advertising/Marketing Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be used by advertising partners to build a profile of your interests and show you relevant ads on other websites.
      • Functionality Cookies: These cookies are used to remember choices you make, such as your preferred language or region. They can also be used to provide you with enhanced features and personalized content.
      • Social Media Cookies: These cookies allow you to share content from our website on social media platforms or let us know if you’ve visited our website through social media.
    • How We Use Cookies

      • You have the option to manage your cookie preferences. You can:

      • Adjust your browser settings to refuse or delete cookies.
      • Use our cookie consent tool to customize your preferences when you visit our website.
      • Opt out of certain third-party advertising and tracking cookies (see “Your Rights and Choices” in our Privacy Policy).

      Please note that disabling cookies may affect the functionality of our website and your user experience.

    • Third-Party Cookies

      • Some cookies on our website may be placed by third-party service providers. We do not have control over these cookies, and they are subject to the privacy policies of the third-party providers. We recommend reviewing the privacy policies of these providers for more information on how they use cookies.

  7. Security

    8. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  8. Changes to this Policy

    9. We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

  9. Contact Us

    10. If you have any questions or concerns about this Privacy and Cookie Policy or our privacy practices, please contact us at:

    ORB Depot
    14 Hillcrest Ave, Lodi, NJ 07644-2913, United States
    [email protected]
    973-954-2023